Can I cancel my direct primary care membership?

Short answer: Your membership agreement decides whether and how you can cancel, so read it before you pay. Terms vary from practice to practice. Ask about notice time, refunds of unused months and how you get your medical records, and get the answers in writing before you sign.

Where cancellation terms live

A direct primary care (DPC) agreement is a contract between you and the doctor. A Tennessee insurance department notice describes it that way. That same notice does not set out rules for ending an agreement, and it says the state does not review the fees in these agreements. So the agreement you sign is the place to look. Learn more about what direct primary care is.

Notice and refunds

Notice is how far ahead you must tell the practice you are leaving. We did not find an official source that says what notice or refund rules practices must follow, so we will not guess. Ask these questions.

  • How many days of notice do I need to give?
  • Is there a fee for leaving early?
  • If I pay for several months at once, do I get money back for months I do not use?

Prepaid and prorated memberships

The American Academy of Family Physicians says DPC practices charge a monthly, quarterly or yearly fee. Prepaid means you pay ahead for a longer period. Prorated means you pay only for the part of the period you used. Ask which one applies to you, and ask what date your next payment would be taken.

Getting your records

The U.S. Department of Health and Human Services says health plans and most health care providers that are covered by the federal privacy law, HIPAA, must let you ask to see and get a copy of your health records. Ask the practice whether it is covered, how you can request a copy and whether it will charge a fee.

What happens if the practice changes

The American College of Physicians (ACP) says that doctors who reduce the number of patients they see should consider community access and help departing patients find other doctors. It also says doctors should be open about fees and the services offered. Ask the practice what its plan is to help you move to another doctor if it changes or closes.

Questions to ask before you sign

  • Can I read the full agreement at home before I pay?
  • What are the notice, refund and early exit terms?
  • How and how fast can I get a copy of my records if I leave?

You can find a direct-pay doctor near you and compare practices before you join.

Sources

Frequently Asked Questions

1.Is a DPC agreement a contract?
Ans:

A Tennessee insurance department notice describes a DPC agreement as a contract between a physician and a patient. Read the terms before you sign.

2.Can I get my medical records if I leave a practice?
Ans:

HHS says covered health care providers must let you ask to see and get a copy of your health records. Ask the practice whether it is covered and how to request a copy.